Notes and Briefings
Clothing with small parts:
Some of our clothing is decorated with embellishments, such as bows. Though these are beautiful, it is important to remember that small items can pose a hazard to children, especially those under 36 months, who may be tempted to put them in their mouths. For this reason:
1) We don't sell items with small parts in sizes under 36 months. If your little one is under 36 months and wears clothing above 36 month in size, please contact us before ordering so we can confirm if the item is suitable.
2) It is important that children are supervised when using items with small parts.
Headbands for children under 36 months
As you may have noticed, we have recently changed the age on our headbands to a minimum of 36 months. This is because our headbands often have little sparkly gems and pearls that are not suitable for little fingers. If you have purchased a headband for a little one under 36 months you can return it for a full refund. Email us at firstname.lastname@example.org for details on how to return your item for a full refund, no proof of purchase needed. Safety is our main priority so if you know any little ones under 3 years old who wear our headbands then please let them know to contact us.
Blue ruffle and pearl leggings
We are recalling this product due to the brooch being a possible hazard because of the pin being sharp. There are also small parts which may be a choking hazard ,meaning the brooch is unsuitable for children under the age of 36 months.
WHAT SHOULD I DO:
You should have already received a refund and an email regarding the situation. You can email us at email@example.com for details. If you know anyone who has purchased these leggings, then please let them know to contact us, as safety is our main priority.